FAQ
Welcome to Mama's Venue!
I understand you may have questions about my custom Memory Bears.
Here, you'll find answers to common inquiries to help you through the process.
How much and what kind of clothing do I need for a Memory Bear?
For an 18-inch Memory Bear, I'd suggest using two adult-sized shirts. It adds a nice touch of contrast and creativity!
- While most fabrics can be used, I advise against highly stretchy materials like spandex, as they can make the hand-stitching process more challenging for a nice finish.
- It's also crucial to avoid using fabric softener on your garments, as it can interfere with the proper adhesion of the stabilizer.
🐻 Note: Any leftover and unused fabrics will be returned to you with your completed order.
How do I order my Memory Bear?
You will find contact information and instructions when you click on the Order Form Button at the bottom of this page.
- Once you've filled out the form, please send the details to mama via Email.
Or a direct message in Mama's Venue on Facebook.
How long will it take?
When do I pick up my order?
- The creation time for Memory Bear orders generally range from 2 to 8 weeks, depending on the current waiting list. For the most accurate time frame, please contact Mama via email.
Please keep in mind that Mama balances the creation of Memory bears alongside her primary job. Mama's Venue is located in Saskatoon, Saskatchewan, and pickup arrangements will be made upon completion.
How do I provide Care and Safety for my Memory Bear?
CARE:
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The integrity of your keepsake fabrics can not be guaranteed so please remember to treat your keepsake as a ‘shelfie’, not a ‘plushie’.
Spot clean only.
SAFETY:
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Memory Bears made by Mama's Venue contain small parts (buttons, bows, felt noses etc) which pose a hazard to small children and are intended for display only.
Please handle your bear with care. 💗
Ready to create a cherished keepsake?
Let's turn precious memories into a beautiful Memory Bear. Explore the Keepsake Gallery, or head straight to the order form to begin.